Policies

Trial Policy:

Try Our Products

Try your new product wherever you feel best - at Home, Band Rehearsal, or on the Job

Listen to different models at one time, offers easy comparison

Make your decision quickly and easily

Only one return neccessary

We offer product trials on all purchases bought directly from us*

Trial Details:

  • Ligatures - 10 days
  • Mouthpieces - 15 days
  • Sample as many products as you wish
  • Prepayment is required, with reimbursement after unwanted ligatures are returned to us
  • To make the offer a little more melodious, we will even pay the initial shipping to you (offer good only in the U.S.)

*To qualify for a full refund, ligatures and mouthpieces must be returned within 10/15 days of receipt, in original packaging and original condition.

 

Shipping Policy:

Shipping Information

U.S. Orders:

Free Shipping on all orders over $20

Please allow 2 weeks for delivery

Orders under $40 and PO Box addresses are shipped via US Postal Service

Orders OVER $40.00 are shipped UPS GROUND

INTERNATIONAL:

FOR INTERNATIONAL ORDERS, PLEASE ALLOW 4-6 WEEKS FOR DELIVERY

Shipping Costs:

Canada: Add $ 8.00 US

Outside of North America: Add $10.00 US

US FUNDS ONLY!

SORRY, NO EXPEDITED DELIVERIES AT THIS TIME

International money orders & Bank drafts in US dollars are accepted

Credit Card payment: Visa & Matercard only

**All Prices are in US Dollars**

 

Rovner Products
P.O. Box 4116 Timonium MD 21094
Tel: (410) 252-7750 Fax: (410) 252-7792